Order Cancellations

Order Cancellations

Have you just placed an order and realised there was an error? You got the quantity wrong or no longer need that specific product? 

Learn how to cancel an order by watching this short clip: 



Important Notes:
  1. When an item is cancelled, as shown above, a notification is generated for your supplier to view. If the time between when the order was placed and cancelled is too long, we can not guarantee that the supplier would be able to confirm your cancellation as it could have already been processed on their end
  2. Cancelling an entire order is NOT a feature. To do so, you will need to cancel each line item from that order, as shown in the video above


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