Product Requests (Optional Feature)

Product Requests (Optional Feature)

Note: "Product Requests" is an optional feature, if you are unsure if this applies to you or if you would like to find out more please drop a message in the Live Chat. 

If you are unable to find a product on your list but require a product to be added, use the Product Request button to contact your manager and have those products made available for ordering. 



Select who you'd like to send the request to and use the message box to describe the products that you wish to be added to your list. 



Once you press send, this message will be sent to the recipient in the form of an email and in platform message. Once completed, your manager should let you know via these channels and the product will be available on your list. 
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